Privacy Policy


Privacy Policy
This privacy policy sets out how BOXED uses and protects any information that we collect from you or you provide to us when using this website.

BOXED is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

BOXED may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 2018.

What we collect
You are able to browse our web site without giving us any personal information if you wish. We use products to analyse traffic to this web site in order to understand how our site is used and to make ongoing improvements. This information is anonymous and we only use it for statistical analysis purposes.

However, in order to help with your enquiries or send you more information, we may ask you to share the following:

Full Name
Contact information including email address, postal address and telephone number
Demographic information such as postcode and date of birth
Other information relevant to customer surveys / offers or enquiries.

What we do with this information
We need this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To respond to any enquiries that are submitted through the contact form on this website

To improve our products and services

To periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which ones you don’t. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites
Occasionally, our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a general contact form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to us at EatBoxed, Gate 2, Freightliner Road, Hull, HU3 4UW.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address, or email us on We will promptly correct any information and update our records accordingly.

Your Consent
By using our web site, you consent to the collection and use of the information as outlined in this Privacy Policy. We reserve the right to change this Privacy Policy and without notice, but if we change our Privacy Policy, we will publish those changes on this page so please check back occasionally. If you have any questions or concerns about our collection, use or disclosure of your personal information, please contact us on